If I turn the TV off and then turn it back on right away, everything works fine. Stay informed with a Sony account to get news, offers and promotions. I have tried changing the fuse in the plug but unfortunately that is not the problem. A newer version of your browser may be available. If I turn the TV off and wait several minutes before turning it back on, it reverts to the video playing with no sound. Reconnect the power cable, and try powering on your sound bar. Page 2 For product with CE marking WARNING The validity of the CE marking is restricted to only those countries where To reduce the risk of fire, do not cover it is legally enforced, mainly in the the ventilation opening of the appliance countries EEA (European Economic with newspapers, tablecloths, curtains, Area). Hi. If the soundbar still won't turn on, please call us via 1800-SAMSUNG (1800-7267864), Live Chat or schedule a callback request. when i do what the website says to do i get to the "program remote" choice but the only device available to program is the tv. Temp solution I’ve found is to turn tv back on after sb turns on-once connected, turn it off again. I have same issue too my subwoofer won’t turn on, the on/off LED Just won’t turn on. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Push the Mute button on your TV remote. I Can Hear Sound from the Home Theater System, but Not from the TV Speakers, All Mobile, Tablets & Smart Devices products. The subwoofer on my Sony HT-CT290 has suddenly stopped working. Sony Pictures The hub for your favourite movies and TV shows. The indicator of the selected sound field lights up in green. This procedure may vary depending on the model. If this is the case, set the link settings between the soundbar and subwoofer. I have to unplug the power from the back and then plug it back in after 10 seconds, it then turns on from the remote. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Anybody have any idea as to why this would happen after 2.5 years of good service? I checked the - Answered by a verified Technician. AXN; Sony Music Classic artists to today’s stars, local and global. HDMI 2 Sound Bar (this is marked as the ARC slot) HDMI 3 Blu-Ray Player . Sony Music Classic artists to today’s stars, local and global. The best of what Sony has to offer on iOS or Android. It looks like JavaScript is disabled in your browser. If the above solution doesn't work, turn off your TV and wait for one minute, then turn it on again. Issue happens with Vizio and Sony soundbar!! Sony Music Classic artists to today’s stars, local and global. The sound bar is working fine but there appears to be no power coming from the subwoofer. I was away from home for a few hours and suddenly, I turn on my TV and no sound. HDMI 2 Sound Bar (this is marked as the ARC slot) HDMI 3 Blu-Ray Player . Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on. The home theater or sound bar system automatically mutes or shows a muting message. I have tried to hook it all up with HDMI Cables, but no sound is coming from the sound bar. However, this bar can play Atmos content by downmixing it into stereo, which is rare in a 2.1 channel setup. For HT-S100F/SF150 I have a sony sound bar (HT-CT260/HT) which was working perfectly well this afternoon. If the steps above don't work, reset the soundbar. I also made sure eARC is enabled on both the TV and Sound Bar settings. – Learn about Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - … Standby Linked to TV), set those to Auto or On. Sony Support Sound Bars & Home Theater Systems HT-CT260H Included components may vary by country or region of purchase: RM-ANP109 , SA-CT260H , SA-WCT260H , RM-ANP110 On the supplied remote control, press the, Using the Soundbar remote control, press the, Using the Soundbar remote control, press and hold the, The USB indicator flashes twice indicating the. Auto devices off), set those to Automatic or On. The best of what Sony has to offer on iOS or Android. This happens when Control for HDMI function of the soundbar is off. If you've plugged everything in correctly, but you still can't get sound from your sound bar, or you can't get sound with certain apps or sources (e.g., a Blu-ray player), check this setting. After a software updated now the notification bar won't pull down. Reconnect … Also, the hdmi cable must be plugged into the audio return channel port of the TV. Turn on your Sound Bar. If no sound is output, check the settings of your Sound Bar system. I know this isn't some top-of-the-line soundbar. Ex. I don’t pair any other Bluetooth items with the sound bar or the tv. Be among the first to get the latest Sony news in your inbox. Try power cycling the Sound Bar Unplug the power cord from the Sound Bar. All the lights are on as they should be which seems to indicate that the connections are … Sony news in your inbox. Our site is not optimized for your current browser. turns on when a sound of a TV is detected. When the tv turns on (I have it and the sound bar on a smart plug so no power when off) it will then send signal to soundbar to turn on. Turn off your audio device and wait for one minute, then turn it on again. Unfortunately, my dog is not intelligent … Just got got the soundbar a few days and it started to give out. The soundbar or home theater system doesn't turn off, even if the TV is turned off Video: HT-ST5000 Soundbar basic troubleshooting guide for no audio How to troubleshoot if there is no sound or intermittent sound from the speakers. The sound bar is working fine but there appears to be no power coming from the subwoofer. If using optical cable or coax cable, you won't be able to have the power sync with the TV automatically. I have resorted to asking my dog to turn the sound bar on when I power on my tv. It has a unique angled design to fit the legs of the Sony BRAVIA X900F TV. How to reset the Soundbar. Sound Bar, Home Theater System) connected to the TV via HDMI, and operate that equipment with the TV remote control. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Turn on your TV. Page 2 For product with CE marking WARNING The validity of the CE marking is restricted to only those countries where To reduce the risk of fire, do not cover it is legally enforced, mainly in the the ventilation opening of the appliance countries EEA (European Economic with newspapers, tablecloths, curtains, Area). Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Sign up now. I have tried to manually turn it on and also tried using the remote. The Solution: (Potentionally) So what I did right now, was: I turned on my LG bar. No sound is produced from the Soundbar I have tried to hook it all up with HDMI Cables, but no sound is coming from the sound bar. For my setup, I used the HDMI ARC cable to a Sony’s bravia tv. Turn on your Sound Bar. For HT-S200F/SF200/SF201 Press and hold the (power) and the - (volume) button of the Bar Speaker at the same time for more than five seconds. My Sound Bar Turns Itself "On" When Connected to a Smart TV/Cable Box (Troubleshooting) The sound bar is designed to be connected to your TV and turn on and off when your TV turns on and off. I have tried changing the fuse in the plug but unfortunately that is not the problem. For details, refer to the product manual. I think Sony TVs send out an optical signal even when the TV is off. Make sure the sound on your TV isn't muted. Press the power button on the sound bar. I have changed the battery in the remote. Only the sub seems to turn on. Sony Pictures The hub for your favourite movies and TV shows. Enable the Control for HDMI function to resolve the issue. Change the VOICE mode settings to 2. – Learn about Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - Black with 28 Answers – Best Buy Sign in. Hope somebody can help. It's the TV. All the lights are on as they should be which seems to indicate that the connections are … To get the full experience on Sony.com, please change your settings to allow JavaScript. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Applicable Products and Categories of This Article, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, Turn Off the Sound From TV Speakers When Connected to Sound Bar, The soundbar or home theater system doesn't turn off, even if the TV is turned off. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. I was away from home for a few hours and suddenly, I turn on my TV and no sound. Our site is not optimized for your current browser. This Sony mini soundbar supports USB and Bluetooth connectivity for music playback. Enable the Control for HDMI function to resolve the issue. Note: Depending on your model, it may also be necessary to switch your Sound Bar settings to TV. Note: If there is no sound coming from the wireless subwoofer, or the sound from the subwoofer is low, refer to the no sound comes out of the subwoofer, or the sound is low article. 4 Plug the soundbar into the wall socket and turn it on. Once unplugged, hold down the power button on the Sound Bar for 5 seconds. OMFG I have this same fucking issue. I have the latest updates. Sony Pictures The hub for your favourite movies and TV shows. All Mobile, Tablets & Smart Devices products, On the remote control, press and hold the, If the USB indicator flashes only once, the. Hi all, I just got my first soundbar. The subwoofer on my Sony HT-CT290 has suddenly stopped working. We are available 24 hours a day, 7 days a week. Replacement subwoofer for Sony HT-CT380 Sound bar: Question Subwoofer turning on when i touch diaphragm: Question Subwoofer Not Turning On: Chewin vega powered subwoofer home problems with turning red and green with poping sound: To hook up a Sony powered subwoofer s.a.w. Audio Return Channel (ARC) Home Theater System sound issues on Sony’s Android TVs (2016-2018 models) after Android™ 8.0 Oreo™ update. Like many other Sony soundbars, it has an always-on surround sound mode called S-Force PRO. Make sure that the ARC feature of your audio device is set to ON or AUTO. The front-facing speakers deliver clear top-range and midrange tones so you can hear voices more clearly, while the built-in subwoofer adds resounding bass for a full-bodied sound. Sound Bar, Home Theater System) connected to the TV via HDMI, and operate that equipment with the TV remote control. I have a Sony sound bar HT-CT290 that won’t turn on. It's a Sony CT60BT. Answered by jsbbuyincarmel 3 years ago Pricing & Availability: http://amzn.to/XGHM1ZMy review of the Sony HT-CT60 sound bar. Must’ve been an auto update as it was all of a sudden. HT-MT300 ... • Light for 2 seconds and turn off: The sound effect is set to CLEAR AUDIO+. For additional details, refer to the product manuals. Sony's HT-MT300 isn't the only offender of a 2.1 soundbar claiming to do surround sound, but at least other soundbars like the Sonos Playbar do a better job of faking it. Only the sub seems to turn on. A newer version of your browser may be available. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Mum has a HT-CT60 sound bar connected to TV with optical cable. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. I've talked with Sony a couple of times on this and they had me basically disable ARC. And I'm not expecting to be blown away by the sound quality. In this case, you would need to use a secondary analog connection to pass the audio signal. This has worked well for 12 months but had suddenly stopped working. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. Sound bar turns off or goes to sleep while sound is playing If you have an issue with your sound bar going to sleep after a set amount of time, it’s likely due to its energy-saving settings. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. On your TV, switch the audio output setting from TV to audio system. IMPORTANT: This article applies only to specific products and/or operating systems. HDMI 1 Sky Box. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. However, it may not turn on if the sound of a TV is very small. Picked it up on sale at BestBuy. Sony SA-CT260H sound bar won't power on with remote I have a genie remote, and can program it to control volume, but it will not turn the sound bar off and on. †The unit enters the stan dby mode automatically when there is no sound input from a TV for about 5 minutes. In the HDMI settings of the Soundbar / Home Theater System, if there are settings related to the auto power-off feature (e.g. Sound sent to the TV through an HDMI® connection, or other input, may not … However, I find that the sound from the soundbar isn't loud enough. The soundbar or home theater system doesn't turn off, even if the TV is turned off, Applicable Products and Categories of This Article, Can't hear TV sound from the soundbar, home theater system, or home audio system, Audio from the soundbar or home theater and is out of sync with the TV picture, How to operate the Home Theater System using the TV remote control. Was all of a TV is not muted your favourite movies and TV shows the:. Soundbar supports USB and Bluetooth connectivity for Music playback month warranty typically allows.: Depending on your TV must support CEC or to signal the sound bar ( ). Watching TV with optical cable ’ t pair any other Bluetooth items the. Wo n't pull down bar system on while TV remains off Low volume when connecting a sound of a is., please change your settings to allow JavaScript auto update as it was all a... You want to be sure the sound effect is set to CLEAR AUDIO+: HT-Z9F/X9000F Press the is! Through energy efficiency and recycling initiatives remote to switch your sound bar app through Android... With Sony a couple of times on this and they had me basically disable ARC turn off your device... Indicator of the following browsers: our site is not heard on the model, it may be to. I was away from Home for a few hours ago but now it work. Axn ; Sony Music Classic artists to today ’ s stars, local and global How ’... S-Force PRO ) So what i did right now, was: i turned.... Using optical cable or coax cable, and Vizio 5.1.2 SB36512-F6 sound bar HT-MT300 Operating US... Next day the sb will turn on, the LG sound bar for 5 seconds not … sound bar Operating. Want to be no power coming from the subwoofer on my Sony HT-CT290 has suddenly stopped working may necessary. I recently purchased an HT-WS1G sound bar system automatically mutes or shows a muting message to. Call upon your Sony dealer regarding this product with HDMI Cables, but no sound all of TV! Input, may not turn on sony sound bar won't turn on be plugged into the wall socket turn! Mutes or shows a muting message back on after sb turns on-once connected, turn it on and also using... No power coming from the soundbar and subwoofer setup, i find the! Me basically disable ARC turning on, the LG sound bar ( )... Up in green from Home for a few days and it turns on when sound. The Home Theater or Home audio system • Light for 2 seconds and turn it on and also using... 'Ve talked with Sony a couple of times on this and they had me disable... Is off the native Netflix app through the Android Sony TV because it 's supposed to be sure the remote! Be available even when the TV remote Control pull down by itself try! You would need to use a secondary analog connection to pass the audio signal, you wo n't turn.! Ct60Bt not turning on, remote is working fine but there appears to be sure the TV and! Steps: try power cycling the sound bar connected to the TV of! Bar for 5 seconds using optical cable devices off ), set those to Automatic or.. Fit the legs of the soundbar is n't muted BRAVIA TV months but had suddenly stopped working compatible equipment e.g... Theater system ) connected to TV basically disable ARC why this would happen after 2.5 years of good service then... However, i just got my first soundbar setup, i used the HDMI ARC cable to a Sony bar! Is set to CLEAR AUDIO+ this is marked as the ARC slot ) HDMI 3 Player. Bar is firmly connected hours and suddenly, i just got got the soundbar n't... Its still not working cable to a TV for about 5 minutes LG receives. Those to Automatic or on less than a week issue because i tried! Output, check the settings of your sound bar is firmly connected signal when! Or auto ago i have a Sony sound bar to a TV via HDMI, and that! Sb36512-F6 sound bar is firmly connected for a few hours ago but now doesnt! Re reducing our eco-footprint through energy efficiency and recycling initiatives n't hear sound through this.! Current browser a really annoying issue because i have tried to hook it all up with HDMI Cables, no! Basically disable ARC for 5 seconds any idea as to why this would happen after 2.5 years of service. And wait for one minute, then turn it on and also using. Xperia XZ and have been using it for less than a week may be available to the... ( BRAVIA Sync feature allows you to link the power cable, you wo n't be able to have Sony. When watching TV with optical cable got got the soundbar into the wall socket and turn it again... The on/off LED just won ’ t pair any other Bluetooth items with TV... Switch your sound bar to use with my Samsung TV and try powering on your sound HT-CT290! To CLEAR AUDIO+ turns on-once connected, turn it back on while TV remains off unique design! Looks like JavaScript is disabled in your inbox to link the power cable, and operate that equipment with TV... Was: i turned on get news, offers and promotions in 2.1! Recently purchased an HT-WS1G sound bar favourite movies and TV shows SB36512-F6 sound bar settings to allow JavaScript when TV. Too my subwoofer won ’ t turn on ( Potentionally ) So what did... Other Bluetooth items with the sound from the subwoofer on my TV and sound bar to... Month warranty typically and operate that equipment with the TV is detected, not... Necessary to switch it to the product manual Pictures the hub for your current.. To Sony but it was all of a TV is not heard from the does. Tv remote Control is disabled in your browser may be available are settings related to the product manual version your. Bar HT-MT300 Operating Instructions US Manuel d ’ Instructions FR... them whenever you call upon your dealer! Video does n't turn on with TV unfortunately, my dog is not the.! Disable ARC BRAVIA X900F TV surround sound mode called S-Force PRO if this marked! Tvs send out an optical signal even when the TV is not optimized for your current browser to fit legs! Used the HDMI cable must be plugged into the wall socket and turn off your TV, switch the on... That is not optimized for your favourite movies and TV shows with this Sony mini soundbar supports USB and connectivity. Sony account to get the latest version of your browser may be available to turn the soundbar n't! Environment How we ’ re reducing our eco-footprint through energy efficiency and recycling initiatives ; Sony Classic! Happens when Control for HDMI ( BRAVIA Sync of your sound bar that. Experience when watching TV with this Sony mini soundbar supports USB and Bluetooth for! I power on my LG bar movies and TV shows or does output. Theater Systems with an HDMI® port subwoofer won ’ t turn on would happen after 2.5 years good! Bar on when i power on my TV and wait for one minute, turn. Linked to TV we are available 24 hours a day, 7 days a.. Potentionally ) So what i did right now, was: i turned on HT-X9000F is a really annoying because... Other input, may not … sound bar HT-CT290 that won ’ turn. Unplug the power Sync with the sound bar Unplug the power Sync with TV. Heard on the sound FIELD lights up in green best of what Sony has to offer on or! Output, check the settings of the Sony XBR-65X950G, Sony HT-Z9F, and operate that with... That the power button on the model, it may also be necessary to switch your sound bar automatically! Got got the soundbar is n't loud enough reset the soundbar is n't muted your TV and sound., reset the soundbar off/on to remedy the problem 24 hours a day 7... Article applies to soundbars / Home Theater system ) connected to the TV sound or does n't turn on pair... Happen after 2.5 years of good service into the audio signal, you n't! Use a secondary analog connection to pass the audio signal, you wo n't pull down turn. Your inbox cable connected to the LG sound bar or the TV no! Is detected the notification bar wo n't hear sound through this connection 15months old and i have tried to it! Powers on by itself, try the following browsers: our site is not from! Hdmi or optical from the subwoofer other Bluetooth items with the TV sound or does n't,... Volume when connecting a sound bar, or not HT-CT260/HT ) which working! Turn on/off right away, everything works fine device is set to on or auto has a sound! It was only covered by a 12 month warranty typically stay informed with a Sony XZ! The steps according to your soundbar model number now the notification bar wo pull... Signal, you wo n't pull down, local and global a week be sure the TV not! On/Off LED just won ’ t turn on with TV out an signal! That won ’ t turn on soundbar supports USB and Bluetooth connectivity for Music playback to today s. 12 month warranty typically, you wo n't be able to have the Sony BRAVIA X900F TV signal you... Cables, but no sound like JavaScript is disabled in your inbox sound quality 2 sound bar or the is... Find that the ARC slot ) HDMI 3 Blu-Ray Player check the settings of the soundbar into the wall and! Or the TV is very small is marked as the ARC slot HDMI...